Aftersales Advisor

Aftersales Advisor required at a Premier Motorcycle Dealer in London. You will be working with 2 brands, MV Agusta and KTM. These brands are known for their performance, innovation and design and being the Number 1, MV Agusta dealer in the UK, we have high standards to keep. The ideal applicant would need to have worked within the motortrade in an service/parts role. This will help you understand the business and ideally, if you have a full UK Motorcycle Licence then that would be a bonus. You will be responsible for handling customer enquiries related to Servicing, repairs and Parts both in person and via the phone or emails. Daily tasks include booking service appointments making sure the parts for each customer is here in advance and that the customer is kept informed of the progress at all times. Communicating with the technicians and arranging the workshop diary. You will need to know the CRM systems so if you have used them previously then this would help you. You would get as much training as possible, however we would need you to hit the ground running. Keeping up the standards is a must and maintaining the aftersales area and help keeping the showroom and tidy. It is an immediate start and the hours are Monday to Saturday, 9-6pm (5pm close Saturday). Working within a team, gives you first hand experience of the motocycle world and the benefits this can bring. (Salary and holidays entitlement discussed on intereview) You will be under the directions of the Dealer Principal and work closely with the team. If this sounds of interest, please email.