Job description
Assistant Store Manager - Luxury Travel
This leading luxury tour operator is looking for an experienced and dynamic Assistant Store Manager to support the leadership and success of their Cheltenham store. This is a fantastic opportunity to join a multi award winning travel company that puts its team at the heart of everything they do, offering a basic salary of £28,960, plus lucrative uncapped commission and a range of exceptional company benefits.
Assistant Store Manager – Role & Responsibilities:
• Support the Store Manager in meeting and exceeding retail sales targets.
• Drive sales and convert enquiries into bookings by delivering exceptional customer service and helping to achieve sales figures and budgeted operating profit.
• Assist in monitoring the financial performance and productivity of the team.
• Support the day to day running of the store, including operations and administration.
• Help coach, motivate and develop travel consultants to achieve their full potential.
• Take responsibility for the store in the absence of the Store Manager.
• Assist with local marketing initiatives and campaigns to drive sales and build customer relationships.
• Lead by example in delivering outstanding customer service and travel expertise.
Assistant Store Manager – Skills & Experience Required:
• Experience within retail travel, tour operations or a travel sales environment, with some supervisory, team leader or management experience preferred.
• A strong track record of delivering sales results and exceptional customer service.
• A genuine passion for travel, particularly long haul destinations.
• Good all round understanding of the sales and commercial aspects of tour operating, including scheduled flights.
• Excellent working knowledge of at least one travel agent or tour operator reservation system.
• Strong leadership, coaching and communication skills.
Assistant Store Manager – Additional Information
• £28,960 basic salary plus lucrative uncapped commission
• 37.5 hour working week, including Saturdays on a rota. Opening hours are 9.30am to 6.00pm, Monday to Saturday.
• Regular fam trips – minimum of one per year.
• 25 days' holiday plus bank holidays, increasing with length of service, plus your birthday off.
• Discounted holidays and ad hoc prizes.
• Perkbox benefits package.
• Fantastic opportunity to join this ultra successful, prestigious travel company.
Please apply for the position of Assistant Store Manager by applying to this advert, or email your CV to .