Bank Support Worker

Serenita Care Home is a well established service in Weston-super-Mare, set within a characterful Victorian residence close to the seafront. Supporting up to 34 residents, the home provides specialist care for individuals with mental health conditions, including alcohol related brain damage and Korsakoff’s syndrome, within a structured, supportive and independence focused environment. Support Worker Contract • £12.71 per hour • Flexible Bank contract • Paid DBS, pension, uniform provided • 5.6 weeks annual leave (based on a full time contract) Role Overview As a Support Worker, you will provide high quality, person centred support within a specialist complex care setting, supporting individuals with a range of complex physical and mental health needs. You will support residents with daily routines, including personal care, mobility and mealtimes, helping to maintain independence while ensuring safety, comfort and dignity at all times. You will respond sensitively to changing needs, contributing to a calm, stable and supportive environment. Working closely with the wider team, you will follow individual care plans, support structured routines and help maintain a consistent and well organised setting. You will build positive relationships with residents, contributing to a safe and supportive environment that promotes wellbeing and confidence. This role is open to both experienced candidates and those new to care who are willing to learn and develop within a specialist setting. What We Are Looking For • A kind, patient and compassionate approach • Willingness to learn and develop within a care environment • Good communication and teamwork skills • A reliable and professional attitude • Previous care experience or a relevant qualification is beneficial but not essential About us Serenita Care Home is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive. Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments. Our five core values Trust, Respect, Passion, Kindness and Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.