Braze Specialist

Braze Specialist (Contract)3-Month Contract | ASAP Start | Hybrid/Remote- South West We're looking for a hands-on Braze Specialist to help maximise the value of a recent Braze migration. With improved customer data now flowing into the platform, you'll focus on building, optimising and scaling automated customer journeys, helping the business get the very best from Braze and its CRM capabilities. Key Responsibilities • Build and optimise customer journeys in Braze. • Develop and enhance CRM automation programmes. • Create audience segments and personalised customer experiences. • Analyse campaign performance and implement ongoing improvements. • Run A/B tests to improve engagement, retention and conversion. • Work closely with CRM, Marketing and Data teams. • Share best practice and support internal capability development. Requirements • Proven hands-on Braze experience. • Strong background in CRM, lifecycle marketing and automation. • Experience with customer journey optimisation and segmentation. • Data-driven mindset with strong testing and analytical skills. • Ability to make an immediate impact in a fast-paced environment. This is an excellent opportunity for a Braze expert who enjoys execution, optimisation and delivering measurable CRM results. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.