Business Operations Analyst - Insurance

Are you an experienced professional looking to bring your skills into a stable, well-respected sector where your knowledge and judgement are genuinely valued? This is an opportunity to transition into a rewarding, long-term career within the London insurance market, joining a well-established organisation known for its professionalism, integrity, and supportive culture. You’ll become part of a collaborative Operations team that plays a vital role in supporting underwriting activities and maintaining high standards across the business. This role is particularly well-suited to individuals who take pride in accuracy, consistency, and building strong working relationships—and who are looking for a position where they can make a meaningful, lasting contribution. What you will actually do - You will take on a varied and responsible position, supporting the smooth and effective running of key operational processes. Your experience and attention to detail will be highly valued in ensuring quality, compliance, and continuous improvement. Key responsibilities include: • Providing dependable central support to underwriting teams • Coordinating and overseeing outsourced service providers and agreements • Reviewing existing processes and identifying practical improvements • Acting as a point of guidance for colleagues and external partners • Delivering training on systems and procedural updates • Producing operational and performance reports to support decision-making • Monitoring credit control and broker ledger agreements for compliance • Conducting quality assurance checks across risk and financial data • Supporting financial processes including reconciliations and account verification • Assisting with month-end reporting activities • Providing additional administrative support to the claims team when required What you will need - This role would suit someone with a solid professional background who is looking to apply their experience in a structured, team-oriented environment. You will likely bring: • At least 5 years’ experience in insurance, banking, finance, accounting, or compliance • Previous experience in an operational or administrative function • Strong numerical and analytical capability, with confidence handling data • A careful, methodical approach and a high level of attention to detail • Clear and professional communication skills • A collaborative mindset and willingness to share knowledge • An interest in developing further within a stable and respected industry Professional Development Full support will be provided to study towards the CII qualification, offering a clear pathway to deepen your expertise and build a long-term career in the insurance sector. What’s on Offer • Competitive salary • Comprehensive benefits package • Discretionary annual bonus • Hybrid working (3 days in the office) • A stable, supportive environment where experience is respected and valued If you’re looking for a role where your professionalism, reliability, and experience can make a real difference—and where you can build a secure and rewarding future—this could be an excellent next step.