Business Partner - Supportive Collection

Business Partners (Supportive Collection Service) • Hourly Rate: £21.65 • Location: Bury • Job Type: Full-time, Temporary We are seeking an interim Business Partner to join our Corporate Collection and Support department. This role is crucial in managing day-to-day critical recovery and enforcement activities, including court and enforcement actions, to safeguard the council's reputation and financial position. Day-to-day of the role: • Provide managerial oversight for Council Tax / Business Rates debt and Adult Social Care / Accounts Receivable debt. • Work with the Business Manager to develop and maintain efficient, effective, and equitable collection and recovery pathways. • Ensure operational oversight in the development and maintenance of a holistic, proactive, and preventative borough-wide Welfare Rights and Support offer. • Support the development of the Supportive Collection Pathway, ensuring systems, processes, reporting, and approaches are effectively implemented and maintained. • Develop a rationalised debt profile across all collection streams, maintaining an accurate and viable database of debt. • Enhance income generation and customer communication strategies, ensuring alignment with the Supportive Collection Pathway. • Manage the Supportive Collection team effectively, ensuring compliance with organisational policies and deadlines. • Attend court hearings as required and ensure all enforcement activities are legally robust. Required Skills & Qualifications: • Significant management experience in Revenues or Accounts Receivable / Sundry Debts, preferably with a focus on Adult Social Care debt. • Demonstrable experience in managing collection-focused activities. • Strong people management skills. • Ability to develop and implement collection and recovery strategies. • Excellent communication and stakeholder management skills. • Proficiency in managing data-driven reporting and performance improvement initiatives. Benefits: • Access to a dedicated Reed consultant for ongoing support. • Secure and easy-to-use online timesheet system. • Self-service portal for managing holiday requests, payslips, and other employment documents. • Inclusion in pension schemes, paid holiday schemes, and maternity/paternity benefits. To apply for this Business Partner position in the Supportive Collection service, please submit your CV by clicking Apply Now.