Business Support Officer – Adult Social Care

Receptionist / Administrator – Adult Social Care (Learning Disabilities) Location: West London Pay Rate: £21.52 PAYE | £27.35 Umbrella Hours: Monday – Friday, 8:45am – 4:30pm Contract: Ongoing Temporary (Long-Term Opportunity) We are urgently recruiting for a Receptionist / Administrator (Business Support Officer) to join a newly developed Education, Health & Wellbeing Hub supporting adults with learning disabilities, autism, and complex needs with a local authority This is a key front-facing role within a busy centre, ideal for someone with strong administrative skills and a professional, compassionate approach to working with vulnerable adults, families, and professionals. This is an ongoing position with long-term potential. The Role You will act as the first point of contact for the centre, ensuring a welcoming, safe, and efficient reception and administrative service. Responsibilities include: • Managing the front desk, greeting visitors and directing them appropriately • Handling incoming calls, emails, and general enquiries • Coordinating and updating transport arrangements for residents • Maintaining accurate records, registers, and usage data • Supporting communication with families, carers, and external professionals • Monitoring health & safety logs, reporting repairs, and conducting daily checks • Managing post, supplies, and general office organisation • Supporting events, meetings, and centre communications About You We are looking for a proactive and organised individual who can thrive in a fast-paced, people-focused environment: • Previous experience as a Receptionist, Administrator, or Front Office professional • Strong customer service skills with a professional and empathetic manner • Excellent organisational and multitasking abilities • Confident using Microsoft Office and office systems • Ability to work independently and as part of a team • Comfortable working within a social care or public sector setting A genuine interest in supporting adults with additional needs is highly desirable. Requirements • Enhanced DBS issued within the last 12 months (essential) • Willingness to work occasional weekends on a rota basis (with days off in lieu) Why Apply? • Immediate start available • Ongoing, long-term opportunity • Opportunity to work in a rewarding Adult Social Care environment • Be part of a newly developed and community-focused service • Competitive pay and supportive team environment If you are available immediately and looking for a meaningful long-term opportunity, apply today.