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Business Support Officer

Reed·Sheffield (Yorkshire and Humberside)On-site
£13 / hour
Vox Summary
  • Role Responsibilities: Supporting DoLS processes, managing applications, maintaining records, coordinating appointments, and providing administrative support to safeguard vulnerable individuals.
  • Key Skills & Experience: Attention to detail, handling sensitive information, proficiency in office software, strong communication, and experience in similar roles are highly desirable.
  • Conditions & Benefits: Temporary, full-time position with comprehensive training, a supportive environment, and opportunities to contribute to protecting vulnerable individuals.
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Job description

Business Support Officer • Salary: £13.45 per hour • Location: Sheffield • Job Type: Temporary, Full-time Join our dedicated Sheffield DoLS Team as a Business Support Officer. This role is crucial in supporting the Deprivation of Liberty Safeguards (DoLS), a legal framework designed to protect vulnerable individuals in hospital or care home settings by ensuring that any restrictions on their freedom are lawful, necessary, and in their best interests. Day-to-day of the role: • Process DoLS Form 1 applications and all associated documentation. • Record and process DoLS applications and related forms on the Liquidlogic Adults System (LAS). • Handle hospital DoLS applications and withdrawal requests. • Submit enquiries to the Office of the Public Guardian (OPG). • Upload and maintain electronic documents, reports, and case records. • Update and maintain relevant spreadsheets and tracking systems. • Respond to enquiries and chaser requests from care homes. • Arrange and book interpreters as required. • Coordinate room bookings and handle telephone enquiries. • Provide administrative support and respond to requests from supervisory bodies and partner organisations. • Process notifications of death and update records accordingly. • Complete pending renewal tray checks and monitor outstanding actions. • Collate documentation for Social Workers and other professionals. • Prepare and provide legal documentation to the legal department when requested. • Supply documentation to Best Interests Assessors (BIAs) as required. • Process DoLS authorisations and renewals, including both high and low priority renewals. • Support the administration of Mental Health Act (MHA) assessments and weekly allocation processes. • Liaise with advocates and Independent Mental Capacity Advocates (IMCAs), responding to enquiries and providing administrative support. Required Skills & Qualifications: • Excellent concentration, accuracy, and attention to detail. • Ability to manage a varied and demanding workload. • Experience in handling sensitive and confidential information. • Proficient in using office software and systems, particularly databases. • Strong communication and interpersonal skills. • Previous experience in a similar role is highly desirable. Benefits: • Comprehensive training covering all duties and systems as part of the induction process. • Supportive team environment. • Opportunity to contribute to a service that protects and supports vulnerable individuals. To apply for the Business Support Officer position, please submit your CV by clicking Apply Now.

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Original source
reed.co.uk
Posted
Jul 14, 2026 · true date
Last verified
1 hour ago
Quality score
65/100
Salary stated30
Company identified0
applyUrl0
postedAt15
Complete description20

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