Job description
• Coordinate referrals across multiple services
• Receive, review and triage referrals into the CYP programme
• Build collaborative relationships across organisations
• Provide advocacy, tailored support and empower self-management within sessions
• Coordinate onward referrals to the most appropriate services
• Support children, young people and families to navigate local services
• Develop individual support plans where appropriate
• Maintain regular contact with families whilst awaiting support
• Escalate safeguarding or clinical concerns appropriately
• Maintain accurate clinical records using digital systems
• Represent the CYP Programme across Hillingdon
Partnership Working
• Develop strong working relationships with:
• GP Practices
• Primary Care Networks
• CAMHS
• CYP Mental Health SPA
• MHST
• School Nursing
• Family Hubs
• Family Help Teams
• Local Authority Services
• Third Sector organisations
• Community providers
• Act as the first point of contact for advice regarding available CYP services.
Service Development
• Support continuous improvement of the programme by:
• Identifying pathway gaps
• Creation of new initiatives to address pathway gaps
• Mapping local services
• Maintaining relationships with partners
Data and Quality Improvement
• Record programme activity accurately
• Collect outcome measures
• Present data at PCN and programme meetings
• Contribute to service evaluations
Engagement
• Attend PCN meetings
• Promote the CYP programme via engagement initiatives
• Build awareness of referral routes
Governance
• Participate in supervision and case discussions
• Attend MDT meetings
• Complete safeguarding and mandatory training
• Follow information governance procedures
Job description
Job responsibilities
• Coordinate referrals across multiple services
• Receive, review and triage referrals into the CYP programme
• Build collaborative relationships across organisations
• Provide advocacy, tailored support and empower self-management within sessions
• Coordinate onward referrals to the most appropriate services
• Support children, young people and families to navigate local services
• Develop individual support plans where appropriate
• Maintain regular contact with families whilst awaiting support
• Escalate safeguarding or clinical concerns appropriately
• Maintain accurate clinical records using digital systems
• Represent the CYP Programme across Hillingdon
Partnership Working
• Develop strong working relationships with:
• GP Practices
• Primary Care Networks
• CAMHS
• CYP Mental Health SPA
• MHST
• School Nursing
• Family Hubs
• Family Help Teams
• Local Authority Services
• Third Sector organisations
• Community providers
• Act as the first point of contact for advice regarding available CYP services.
Service Development
• Support continuous improvement of the programme by:
• Identifying pathway gaps
• Creation of new initiatives to address pathway gaps
• Mapping local services
• Maintaining relationships with partners
Data and Quality Improvement
• Record programme activity accurately
• Collect outcome measures
• Present data at PCN and programme meetings
• Contribute to service evaluations
Engagement
• Attend PCN meetings
• Promote the CYP programme via engagement initiatives
• Build awareness of referral routes
Governance
• Participate in supervision and case discussions
• Attend MDT meetings
• Complete safeguarding and mandatory training
• Follow information governance procedures