Clinical Data Administrator

Hyde Park SurgeryJob Description Data Administrator MAIN PURPOSE OF THE POST:Medical data coding from clinical correspondence to ensure accurate and timely updating of medical records. Administer the call and recall system. Running patient and reporting data to support the Quality and Outcomes Framework (QOF) and all Quality Schemes. Summarise patient records and GP2GP transfers and assist with document workflow and provide administrative support to the practice. RESPONSIBLE TO: Management Team HOURS PER WEEK: 22.5 hours per week (negotiable for the right candidate) SALARY: £15.50 per hour (depending on experience) SPECIAL REQUIREMENTS OF THE POST: An understanding, acceptance and adherence to the need for strict confidentiality. Excellent knowledge of medical and pharmaceutical terms. Understanding of the summarising process and adherence to the practice summarising style. Excellent attention to detail and accuracy to spot errors and anomalies in a record, and to enter medical information correctly. Ability to read and process information quickly. Good knowledge of SystmOne clinical system and general computer literacy. A methodical and logical approach to work. The ability to use own judgement, resourcefulness and common sense. A genuine care about the quality of patient data and improving patient outcomes through accurate coding and the maintenance of medical records. Willingness to comply with all mandatory training including smart card and Information Governance training. MAJOR DUTIES AND RESPONSIBILITIES: Clinical coding: Entering accurate information onto patient records. Arrange any actions as appropriate. Administer the call and recall system: Ensuring patients are invited to all appropriate reviews. Ensure a safety net process is in place Develop new systems for recall as technology changes. Quality Schemes (QOF & GPOP etc.) Review the schemes on an annual basis and advise of changes and plan methods for achievement. Run regular patient searches and report to practice teams to support achievement. Summarise patient records Enter relevant medical information on new patients electronic medical records as per the summarising protocol. Checking files sent electronically through GP2GP are correct. Ensuring the summarising protocol is kept up to date. Document Management: Assist with workflow duties. Ensure actions resulting from incoming workflow is completed. Any other delegated duties considered appropriate to the post. An ability to adapt to new circumstances will be essential. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights. Personal/Professional development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Job description Job responsibilities Hyde Park SurgeryJob Description Data Administrator MAIN PURPOSE OF THE POST:Medical data coding from clinical correspondence to ensure accurate and timely updating of medical records. Administer the call and recall system. Running patient and reporting data to support the Quality and Outcomes Framework (QOF) and all Quality Schemes. Summarise patient records and GP2GP transfers and assist with document workflow and provide administrative support to the practice. RESPONSIBLE TO: Management Team HOURS PER WEEK: 22.5 hours per week (negotiable for the right candidate) SALARY: £15.50 per hour (depending on experience) SPECIAL REQUIREMENTS OF THE POST: An understanding, acceptance and adherence to the need for strict confidentiality. Excellent knowledge of medical and pharmaceutical terms. Understanding of the summarising process and adherence to the practice summarising style. Excellent attention to detail and accuracy to spot errors and anomalies in a record, and to enter medical information correctly. Ability to read and process information quickly. Good knowledge of SystmOne clinical system and general computer literacy. A methodical and logical approach to work. The ability to use own judgement, resourcefulness and common sense. A genuine care about the quality of patient data and improving patient outcomes through accurate coding and the maintenance of medical records. Willingness to comply with all mandatory training including smart card and Information Governance training. MAJOR DUTIES AND RESPONSIBILITIES: Clinical coding: Entering accurate information onto patient records. Arrange any actions as appropriate. Administer the call and recall system: Ensuring patients are invited to all appropriate reviews. Ensure a safety net process is in place Develop new systems for recall as technology changes. Quality Schemes (QOF & GPOP etc.) Review the schemes on an annual basis and advise of changes and plan methods for achievement. Run regular patient searches and report to practice teams to support achievement. Summarise patient records Enter relevant medical information on new patients electronic medical records as per the summarising protocol. Checking files sent electronically through GP2GP are correct. Ensuring the summarising protocol is kept up to date. Document Management: Assist with workflow duties. Ensure actions resulting from incoming workflow is completed. Any other delegated duties considered appropriate to the post. An ability to adapt to new circumstances will be essential. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights. Personal/Professional development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate