Credit Controller - Morgan McKinley

Morgan McKinley Northern Home Counties are proud to be representing a well-established and growing business in Biggleswade in their search for a Credit Controller to join their finance team on a permanent basis. This is an excellent opportunity for an experienced Credit Controller to take ownership of a portfolio of customer accounts within a busy and supportive finance function. The successful candidate will play a key role in maximising cash collection, reducing aged debt and building strong relationships with both customers and internal stakeholders. The Role: Reporting to the Credit Manager, you will be responsible for managing the end-to-end credit control process, ensuring customer accounts are maintained effectively while supporting the wider finance team. Key Responsibilities: • Manage a portfolio of customer accounts, ensuring timely collection of outstanding debt. • Carry out credit checks for new customers and set appropriate credit limits. • Monitor customer accounts and review credit exposure. • Manage the cash collection process, resolving customer queries promptly and professionally. • Approve customer orders and manage credit holds where necessary. • Reduce overdue debtor balances and minimise aged debt. • Allocate cash and perform bank reconciliations. • Produce weekly, monthly and quarterly credit control reports. • Support sales and operational teams with credit-related decisions, including payment plans and account reviews. • Escalate complex debt recovery matters where appropriate, including legal action when required. • Build and maintain strong working relationships with customers and internal stakeholders. About You: • A minimum of three years' experience within a Credit Control position. • Strong experience managing customer accounts and cash collection. • Excellent communication and negotiation skills. • The ability to build positive relationships with customers and colleagues. • Strong organisational skills with excellent attention to detail. • Good IT skills, including experience using finance systems and Microsoft Office. • A proactive, resilient and solution-focused approach. • The ability to work independently while contributing to a collaborative finance team.