Customer Service Advisor

Customer Service Advisor • Location: Farnborough • Job Type: Temporary • Pay Rate: £14 per hour • Hours: 37.5–40 hours per week • Working Pattern: Monday to Friday, 8:30am–5:00pm or 9:00am–5:30pm (rotating shifts) We are currently recruiting a Customer Service Advisor to join a busy and friendly team based in Farnborough. This role supports customers primarily in the Guildford area and is perfect for someone who enjoys delivering a high standard of service and handling queries from start to finish. Day-to-day of the role: • Acting as the first point of contact for customer enquiries via phone and email. • Responding to queries relating to services, bookings, orders, and general information. • Accurately updating customer records and logging interactions on internal systems. • Resolving issues efficiently and escalating more complex matters when required. • Liaising with internal teams to ensure customer requests are followed through. • Supporting colleagues during busy periods to maintain service levels. Required Skills & Qualifications: • Previous experience in a customer service or office-based support role preferred. • Strong communication skills with a clear and professional telephone manner. • Confident using IT systems and internal databases. • Well-organised with the ability to manage a busy workload. • Reliable, punctual, and available for a temporary role with set daytime hours. Benefits: • Full training and ongoing support. • Free on-site parking. • Friendly working environment. • Opportunity to gain valuable customer service experience. This Customer Service Advisor role is available immediately and is ideal for candidates seeking weekday, office-based temporary work with consistent hours. Apply now for immediate consideration by submitting your CV and a brief cover letter detailing your relevant experience and interest in the role.