Department PA

For questions about this job, contact: Name: Bilal Khan Position: Patient Services Coordinator Email: Phone number:   Job Summary Key Responsibilities • PA Support: Manage complex diaries, correspondence, and administrative support for departmental leadership. • Line Management: Provide leadership, guidance, and direct line management (including appraisals, 1-to-1s, and workload management) for Band 2 and Band 3 administrative team members. • Collaborative Leadership: Work closely alongside the Admin Team Manager to ensure cohesive, efficient team operations. • Delegated Duties: Support the Patient Services Coordinator (PSC) by taking on delegated operational tasks and projects to help drive the service forward. • Team Function: Act as a central link between departmental management and the frontline clerical team, maintaining high standards of service delivery.   About You The successful candidate will have excellent communication skills, a proactive attitude, and previous experience in a supervisory or line-management role. You should be comfortable managing competing priorities and balancing sensitive PA duties with the active, day-to-day coordination of a busy administrative team. Why you should join our Team In response to NHS England’s recent Strategy and Service Specification for the future of Genomics services in England, Newcastle Teaching Hospitals, Leeds Teaching Hospitals, Sheffield Children’s Trust and Sheffield Teaching Hospitals have formed the North East and Yorkshire Genomics Laboratory Hub; an exciting collaboration to provide services for Genomics across Yorkshire and Humber and the North. The combined size of our geography makes this the largest collaboration in the country with the Trusts offering a range of both general and specialist hospital services with excellent clinical outcomes for patients. We have an international reputation for excellence in specialist care, research and academic training. The successful candidate will need to work in a fast-paced environment, completing work at short notice and to tight deadlines. The post holder must have a good standard of basic education including written and spoken English. The successful candidate will need to have a good telephone manner and basic computer literacy. Previous experience of working in a hospital environment or busy customer focused department would be an advantage but is not essential, as full training will be provided. The post holder will be required to work 37.5 hours per week full-time and contribute to out-of-hours rotas including weekends and bank holidays as required. As an employer, Leeds Teaching Hospital NHS Trust offers: • New NHS pay scales from 2026/27. • 27 days’ annual leave (rising to 29 days after five years and 33 days after 10 years’ service) plus bank holidays and the option to buy additional days. • Optional defined benefit pension, with generous 20.6% employer contribution • Opportunity for paid study leave (up to 5 days per year) • Flexible working practices · Supportive benefits throughout changing life circumstances, including up to 1-year parental leave, onsite nurseries, career breaks and flexible options for carers. • Access to health and wellbeing resources and retail discount This post provides the opportunity to join a collaboration at the forefront of transforming and shaping genomics services for the future. If you like what you have read and would like to join us on our exciting journey, then we welcome your interest and application. We welcome applications from candidates who have the relevant skills and experience to succeed. For further enquiries, please contact Bilal Khan, Patient Services Coordinator via e-mail at About Leeds Teaching Hospital NHS Trust Our Trust values The Leeds Way is working together to support each other and deliver the best possible care to patients. We are…. Responsible Open and Honest One Team Kind Our Trust priorities Our purpose: Excellent, safe and sustainable care for every patient every time Our priorities: People Improvement and Innovation Partnerships Outcomes Sponsorship Eligibility To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here. We reserve the right to close this advert early if we receive a high number of suitable applications. Job description Job responsibilities For questions about this job, contact: Name: Bilal Khan Position: Patient Services Coordinator Email: Phone number:   Job Summary Key Responsibilities • PA Support: Manage complex diaries, correspondence, and administrative support for departmental leadership. • Line Management: Provide leadership, guidance, and direct line management (including appraisals, 1-to-1s, and workload management) for Band 2 and Band 3 administrative team members. • Collaborative Leadership: Work closely alongside the Admin Team Manager to ensure cohesive, efficient team operations. • Delegated Duties: Support the Patient Services Coordinator (PSC) by taking on delegated operational tasks and projects to help drive the service forward. • Team Function: Act as a central link between departmental management and the frontline clerical team, maintaining high standards of service delivery.   About You The successful candidate will have excellent communication skills, a proactive attitude, and previous experience in a supervisory or line-management role. You should be comfortable managing competing priorities and balancing sensitive PA duties with the active, day-to-day coordination of a busy administrative team. Why you should join our Team In response to NHS England’s recent Strategy and Service Specification for the future of Genomics services in England, Newcastle Teaching Hospitals, Leeds Teaching Hospitals, Sheffield Children’s Trust and Sheffield Teaching Hospitals have formed the North East and Yorkshire Genomics Laboratory Hub; an exciting collaboration to provide services for Genomics across Yorkshire and Humber and the North. The combined size of our geography makes this the largest collaboration in the country with the Trusts offering a range of both general and specialist hospital services with excellent clinical outcomes for patients. We have an international reputation for excellence in specialist care, research and academic training. The successful candidate will need to work in a fast-paced environment, completing work at short notice and to tight deadlines. The post holder must have a good standard of basic education including written and spoken English. The successful candidate will need to have a good telephone manner and basic computer literacy. Previous experience of working in a hospital environment or busy customer focused department would be an advantage but is not essential, as full training will be provided. The post holder will be required to work 37.5 hours per week full-time and contribute to out-of-hours rotas including weekends and bank holidays as required. As an employer, Leeds Teaching Hospital NHS Trust offers: • New NHS pay scales from 2026/27. • 27 days’ annual leave (rising to 29 days after five years and 33 days after 10 years’ service) plus bank holidays and the option to buy additional days. • Optional defined benefit pension, with generous 20.6% employer contribution • Opportunity for paid study leave (up to 5 days per year) • Flexible working practices · Supportive benefits throughout changing life circumstances, including up to 1-year parental leave, onsite nurseries, career breaks and flexible options for carers. • Access to health and wellbeing resources and retail discount This post provides the opportunity to join a collaboration at the forefront of transforming and shaping genomics services for the future. If you like what you have read and would like to join us on our exciting journey, then we welcome your interest and application. We welcome applications from candidates who have the relevant skills and experience to succeed. For further enquiries, please contact Bilal Khan, Patient Services Coordinator via e-mail at About Leeds Teaching Hospital NHS Trust Our Trust values The Leeds Way is working together to support each other and deliver the best possible care to patients. We are…. Responsible Open and Honest One Team Kind Our Trust priorities Our purpose: Excellent, safe and sustainable care for every patient every time Our priorities: People Improvement and Innovation Partnerships Outcomes Sponsorship Eligibility To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here. We reserve the right to close this advert early if we receive a high number of suitable applications.