Health Care Assistant - UTC

Job responsibilities HCA duties will include, but are not limited to: • Support to the clinicians on duty • A range of clinical tasks such as recording vital signs, blood sugar recording and urinalysis as needed • Following appropriate training, undertake point of care testing (POCT) as directed by assessing clinicians • Chaperoning duties when needed • After appropriate training, to conduct face to face navigation assessment (for patients presenting to the service with arrival slots and walk in patients) • Preparation and maintenance of clinical areas including appropriate stock control • Record the tasks for which you have received appropriate training using electronic systems • Use early an appropriate warning score (eg NEWS2) to ensure a deteriorating patient is escalated to the appropriate senior person in a timely manner in accordance with policy and procedure • Give accurate and appropriate information to patients, relatives and colleagues within the sphere of own competence • Administer basic life support and use of AED if necessary • Support health professionals in the assessment and surveillance of patients health and well-being • Support health professionals with awareness of health and well-being and how it can be promoted • Assist with the collection and collation of data on needs related to health and well-being • Proactively communicate with the team to ensure the smooth running of the shift. • Be responsible for prioritisation of consultations as clinically indicated within the shift. • Work with colleagues to maximise effective and efficient delivery of care to patients. • Record appropriate consultation details on electronic patient records. • Liaise with other local services such as the urgent care centre (UCC) should patients require transfer to these services. • Follow Mastercalls policies and procedures. • Communicate effectively with patients and carers, recognising their needs for alternative methods of communication • Communicate effectively with other team members and with the wider Mastercall teams. Continuous Professional Development. The post holder will be expected to undertake ongoing personal, clinical and professional development in line with the responsibilities of the post. Responsible for developing and sustaining own knowledge, management, and skills (as appropriate) and professional awareness and maintain a professional profile. Accountable for and maintain own competence to practice along with compliance of mandatory training. Job description Job responsibilities Job responsibilities HCA duties will include, but are not limited to: • Support to the clinicians on duty • A range of clinical tasks such as recording vital signs, blood sugar recording and urinalysis as needed • Following appropriate training, undertake point of care testing (POCT) as directed by assessing clinicians • Chaperoning duties when needed • After appropriate training, to conduct face to face navigation assessment (for patients presenting to the service with arrival slots and walk in patients) • Preparation and maintenance of clinical areas including appropriate stock control • Record the tasks for which you have received appropriate training using electronic systems • Use early an appropriate warning score (eg NEWS2) to ensure a deteriorating patient is escalated to the appropriate senior person in a timely manner in accordance with policy and procedure • Give accurate and appropriate information to patients, relatives and colleagues within the sphere of own competence • Administer basic life support and use of AED if necessary • Support health professionals in the assessment and surveillance of patients health and well-being • Support health professionals with awareness of health and well-being and how it can be promoted • Assist with the collection and collation of data on needs related to health and well-being • Proactively communicate with the team to ensure the smooth running of the shift. • Be responsible for prioritisation of consultations as clinically indicated within the shift. • Work with colleagues to maximise effective and efficient delivery of care to patients. • Record appropriate consultation details on electronic patient records. • Liaise with other local services such as the urgent care centre (UCC) should patients require transfer to these services. • Follow Mastercalls policies and procedures. • Communicate effectively with patients and carers, recognising their needs for alternative methods of communication • Communicate effectively with other team members and with the wider Mastercall teams. Continuous Professional Development. The post holder will be expected to undertake ongoing personal, clinical and professional development in line with the responsibilities of the post. Responsible for developing and sustaining own knowledge, management, and skills (as appropriate) and professional awareness and maintain a professional profile. Accountable for and maintain own competence to practice along with compliance of mandatory training.