Home-Based Block Property Manager

Block Property Manager Home-based with regular site visits and monthly team meet-ups. Circa £35,000 per annum plus benefits listed below. Working hours: Monday-Thursday 9:00am-5:30pm, Friday 9:00am-5:00pm (flexibility for earlier start/finish available). Role OverviewResponsible for managing a portfolio of residential properties, ensuring high standards of service delivery, legal compliance, financial control, and effective communication with leaseholders, directors, contractors, and other stakeholders. Key ResponsibilitiesCommunication & Stakeholder Management • Maintain timely and professional communication with leaseholders, directors, and contractors • Respond to queries within agreed timeframes • Provide regular portfolio updates and reports to client representatives • Produce correspondence including notices, newsletters, and resident communications Property & Portfolio Management • Manage day-to-day operations across assigned developments • Conduct regular site inspections and produce reports with actions and follow-up • Oversee reactive and planned maintenance works • Ensure service standards are maintained across all sites Legal & Compliance • Interpret leases, contracts, and related legal documents • Ensure compliance with relevant legislation and codes of conduct • Organise and minute meetings (AGMs/EGMs/residents’ meetings) • Support legal processes including disputes and conveyancing matters Service Charge & Financial Management • Prepare annual service charge budgets and monitor expenditure • Liaise with credit control regarding arrears and payment plans • Review and approve invoices and manage financial performance of developments • Ensure year-end accounts are prepared and filed correctly Contracts & Asset Management • Manage maintenance and service contracts (cleaning, gardening, security, etc.) • Oversee mechanical and electrical servicing and compliance testing • Review supplier performance and ensure cost efficiency • Manage Section 20 consultation processes for major works and long-term contracts Health & Safety / Risk Management • Ensure statutory health & safety compliance across all developments • Act on risk assessments, inspections, and audit recommendations • Maintain up-to-date compliance documentation Insurance & Major Works • Ensure appropriate insurance cover is in place for all sites • Manage insurance claims and associated remedial works • Plan and coordinate major works projects, including consultation and delivery Administration & Systems • Maintain accurate records and property management systems • Ensure documentation and reporting requirements are met • Support internal audits and operational processes • General RequirementsFull UK driving licence required for site visits • Strong organisational, communication, and problem-solving skills • Ability to manage multiple priorities and meet deadlines • Understanding of property management legislation and best practice • Benefits Package33 days’ holiday, plus additional leave for long service • Private medical insurance and life insurance • Employee Assistance Programme (wellbeing support) • Paid professional membership fees (including TPI and RICS) • Internal promotion and career development opportunities • Regular social events • Paid charity volunteering days • Commission for business referrals • Employee referral bonus of up to £1,000 Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.