Housing Manager

Hostel Services Manager We are currently supporting a housing association in Bedfordshire to recruit a Hostel Services Manager on a permanent basis. The postholder will have responsibility for oversight of the ongoing management of supported accommodation provided to all and to deliver the best possible outcomes for the customers. Contract: Permanent Hours: Monday to Friday (37 hours) with planned on call Salary: £40,000 - £42,500 Essential Car User Allowance paid in addition to mileage reimbursement • Lead the delivery of supported accommodation services, ensuring safe, high-quality support and positive outcomes for customers • Manage, mentor and develop Team Leaders, the Hostel Coordinator and specialist Support Coaches • Drive service excellence through performance management, continuous improvement and operational efficiency • Work with the Head of Homes and senior leadership team to deliver strategic and organisational objectives • Oversee key operational performance, including voids, rent collection, arrears, tenancy sustainment and service KPIs • Lead on safeguarding, risk management, complaints and compliance, ensuring services meet regulatory and organisational standards • Maintain effective systems, records and audits to support strong tenancy management, financial control and service quality • Develop partnerships with local authorities and external agencies, supporting service development, tenders and community engagement • Manage service budgets, income and performance reporting, ensuring financial and operational targets are achieved • Work closely with internal teams to ensure effective management of customer accounts, repairs, compliance and property performance • Promote resident engagement, organisational values and adherence to all policies, procedures and health and safety requirements The successful candidate will have: • Strong management experience within social care, housing, supported accommodation, or a related support service environment • Proven experience of leading, motivating and developing high-performing teams to achieve positive outcomes • Full UK Driving Licence and access to a vehicle If this opportunity is of interest, please apply with your up-to-date CV. Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.