Housing Solutions Officer

Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, supporting vulnerable residents, and delivering impactful housing outcomes. • Housing Solutions Officer • Public Sector - Local Authority • Temporary Role - 3 months with possible extension • Full Time - Monday to Friday, 35 hours per week • £245 per day Umbrella inside IR35 • IT Equipment Provided • ASAP Start • Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home About You You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment. Essential skills & experience: • Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case law • Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment • Confident conducting interviews, assessments, and drafting detailed decision letters • Excellent communication skills, with the ability to explain complex legal matters clearly to customers • Strong negotiation and problem-solving skills, particularly with landlords and support services • Customer-focused approach with empathy for vulnerable individuals • Organised, resilient, and able to work to strict statutory deadlines Key Responsibilities • Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017 • Make robust, legally sound decisions on eligibility, priority need, and intentionality • Take proactive steps to prevent and relieve homelessness through early intervention and casework • Interview and support customers at risk, providing clear advice on housing options and alternatives • Negotiate with landlords and partners to secure sustainable accommodation solutions • Liaise with internal departments, legal services, and external agencies to deliver positive outcomes • Maintain accurate case records and ensure compliance with statutory duties • Identify safeguarding concerns and support vulnerable households appropriately • Contribute to reducing reliance on temporary accommodation and improving service outcomes Why Apply? • Competitive daily rate • Flexible hybrid working arrangement • Opportunity to contribute directly to reducing homelessness and improving residents' lives • Work within a collaborative, high-performing local authority team Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser