HR Manager

NORTH EAST (Ref 800) PERMANENT up to £51k + excellent pension + 33 days holiday + banks We are delighted to partner again with our client to recruit an experienced HR Manager. A purpose led organisation and with strong values, and excellent leadership from the Director of HR, this is a great time to join the team. Reporting to the HR Director, you’ll be responsible for delivering high-quality, day-to-day operational HR support across multiple sites. You’ll lead on complex employee relations matters, develop and embed HR policies, and provide expert guidance to leaders and managers. This is a hands-on role with strategic influence, offering variety, autonomy, and the opportunity to make a real impact. Key Responsibilities: Case Management • Lead on all complex HR casework including disciplinary, grievance, capability, absence, and safeguarding-related matters. • Provide expert advice to Managers and senior leaders on employment law and best practice. • Ensure timely and accurate documentation, investigation processes, and outcomes. • Liaise with legal advisors and unions as required. • Maintain the casework tracker and produce regular reports for SLT HR Policy Development • Review and update HR policies in line with statutory changes. • Consult with all stakeholders including union representatives. • Ensure policies are accessible, user-friendly, and embedded through training and communication. • Lead on the development of toolkits, templates, and flowcharts to support policy implementation. Training & Support • Deliver training and briefings to leaders and line managers on HR policies and case management. • Support with bespoke advice and coaching on handling sensitive HR matters. • Develop FAQs and guidance notes to build confidence and consistency across the business. Strategic Contribution • Contribute to workforce planning, change management, and organisational development initiatives. • Support the HR Director in developing a proactive, responsive HR service. • Analyse trends in casework and policy usage to inform strategic decision QUALIFICATIONS & SKILLS REQUIRED • CIPD qualified or equivalent experience. • Strong knowledge of employment law and best practice. • Excellent communication, coaching, and influencing skills. • Experience managing complex casework and policy development. • Ability to work collaboratively across multiple sites and stakeholders. • Driving licence