Legal Secretary

Legal Secretary Office Based -Royal Wootton Bassett Hours: 9am - 5pm with a one-hour unpaid lunch break Salary: competitive depending on experience To work within the Litigation department providing high-quality administrative support and secretarial services. Engage with the team and clients to build and develop strong working relationships. Typical Activities: Responsibility for: - • Dealing with all administrative duties relating to client transactions and secretarial requirements including, but not limited to: - Managing lawyer’s diary - Preparing files for billing - Screening incoming calls - Dealing with initial enquiries, providing costs information to prospective clients, and taking relevant information about the case in order to open a file - Preparing correspondence (mainly using digital transcription service, converting transcripts into letters/documents, checking contents and typing amendments) - Photocopying, filing, sending emails - Opening new files on our case management systems - Sorting and prioritising mail, emails and messages - Organising electronic files on our case management system - Preparing electronic bundles, using our case management software - Liaising with other parties including courts, counsel, and experts to make bookings and organise meetings - Chasing clients for payment of bills - Preparing files for closure & archiving - Dealing with client’s matters where appropriate - Supporting in all areas of work where appropriate • Provision of a professional, reliable, efficient & friendly service to clients with the ability to recognise when clients may be going through a difficult process • Preparation of straightforward legal documents • To keep spreadsheets recording relevant data on enquiries and client files up to date • Commitment to the LEXCEL standards, the requirements of the Law Society and other relevant regulatory requirements, to understand them and apply them in practice • To maintain client confidentiality and process personal data in accordance with data protection requirements and procedures • Being familiar with the basic requirements of the Solicitors Accounts Rules which affect the receipt and payment into the bank of cheques and the accounting of client’s monies Support with: - • Liaison with clients and other parties to update and ensure awareness of transaction process at the appropriate times. • Postal duties as required • To support with reception Essential: • Excellent organizational skills • Proven experience of Legal Secretary work • To have the ability to remain calm, polite and focused when dealing with different situations • To have excellent communication skills both verbal and written • The ability to build relationships and work collaboratively with all employees • Sound general administrative experience • Great attention to detail • To enjoy a varied workload and working at pace • To be able to produce a high standard of work when under pressure • The ability to make sound decisions, taking ownership when required. • To present in a professional manner • To demonstrate flexibility in approach • To have excellent IT skills including Microsoft packages