Medical Secretary/Administrator

Main duties/key tasks: • To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, memorandums, etc. in an accurate and quality manner. • To make appointments, bookings and admissions as required. Liaising with Hospital Secretaries regarding patients appointments, reports, queries etc. as requested by the Partners. • To be conversant with the E-Referral booking system, to maintain worklists and to advise GPs of pending tasks in relation to worklists. • To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. • Maintenance of records regarding Medicals/reports/photocopying for Solicitors, Insurance Companies etc. • Communicating and liaison with Solicitors, Insurance Companies etc. with regard to fees (invoicing) and monitoring progress of reports on the computer system. • To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. • To receive and dispatch mail and maintain a pending system. Departmental operational Responsibilities: • Carry out required tasks utilising the Emis Web functionality. • Ensure that all correspondence is signed and despatched in accordance with practice policy. • Liaise with Doctors, patients, secondary care and other staff and agencies to resolve any queries or facilitate referrals. • Process access requests for copies of patients records. • Carry out Cervical smear administration. • Complete datasheets for healthcare providers. • Carry out disease management administration as required. • Carry out NHS Health Check recall administration. • To assist in the process relating to medical reports, to include organising the photocopying of notes and postage duties. • To take minutes of multi-disciplinary Team meetings and co-ordinate with community teams in relation to the administration of patients under their care. • Process quarterly immunisations. • To assist in the recall of patents for post natal review. • To assist in all areas of patient recall and be conversant with the practice follow up system. • Liaison with outside agencies as appropriate. • Process and code medical and non-medical correspondence as appropriate. • Ensure Vaccination uptake surveys information is processed correctly. • Effectively manage nominated areas of responsibility. • To make suggestions for enhancing the quality of the service that the practice offers. • To undertake all duties within the Clinical Support Services Department where required to include scanning, coding, summarising and secretarial duties. • To assist in the maintenance of stationery supplies to ensure the practice remains adequately stocked at all times and in accordance with practice financial procedures. • To co-ordinate the shredding of confidential waste produced by the practice with the third party contractor. • To undertake any other duties as requested by Management Team. • To provide cover for patient services as directed. Job description Job responsibilities Main duties/key tasks: • To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, memorandums, etc. in an accurate and quality manner. • To make appointments, bookings and admissions as required. Liaising with Hospital Secretaries regarding patients appointments, reports, queries etc. as requested by the Partners. • To be conversant with the E-Referral booking system, to maintain worklists and to advise GPs of pending tasks in relation to worklists. • To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. • Maintenance of records regarding Medicals/reports/photocopying for Solicitors, Insurance Companies etc. • Communicating and liaison with Solicitors, Insurance Companies etc. with regard to fees (invoicing) and monitoring progress of reports on the computer system. • To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. • To receive and dispatch mail and maintain a pending system. Departmental operational Responsibilities: • Carry out required tasks utilising the Emis Web functionality. • Ensure that all correspondence is signed and despatched in accordance with practice policy. • Liaise with Doctors, patients, secondary care and other staff and agencies to resolve any queries or facilitate referrals. • Process access requests for copies of patients records. • Carry out Cervical smear administration. • Complete datasheets for healthcare providers. • Carry out disease management administration as required. • Carry out NHS Health Check recall administration. • To assist in the process relating to medical reports, to include organising the photocopying of notes and postage duties. • To take minutes of multi-disciplinary Team meetings and co-ordinate with community teams in relation to the administration of patients under their care. • Process quarterly immunisations. • To assist in the recall of patents for post natal review. • To assist in all areas of patient recall and be conversant with the practice follow up system. • Liaison with outside agencies as appropriate. • Process and code medical and non-medical correspondence as appropriate. • Ensure Vaccination uptake surveys information is processed correctly. • Effectively manage nominated areas of responsibility. • To make suggestions for enhancing the quality of the service that the practice offers. • To undertake all duties within the Clinical Support Services Department where required to include scanning, coding, summarising and secretarial duties. • To assist in the maintenance of stationery supplies to ensure the practice remains adequately stocked at all times and in accordance with practice financial procedures. • To co-ordinate the shredding of confidential waste produced by the practice with the third party contractor. • To undertake any other duties as requested by Management Team. • To provide cover for patient services as directed.