Neighbourhoods Housing Officer - Launceston

Neighbourhood Housing Officer – Agency Contract Location: Launceston / North Cornwall Pay:£20.75 per hour Hours: 37 hours per week (Monday–Friday) Contract: Temporary until October 2026 Are you an experienced Housing Officer looking for your next opportunity in social housing? We're recruiting for a Neighbourhood Housing Officer to manage a geographical patch across North Cornwall, delivering high-quality tenancy and neighbourhood management services while making a real difference to local communities. What you'll be doing: • Managing a patch of social housing properties and acting as the main point of contact for residents. • Delivering excellent tenancy and neighbourhood management services. • Conducting tenancy sign-ups, property viewings and tenancy visits. • Investigating and resolving tenancy breaches, including ASB and safeguarding concerns. • Monitoring estate standards and contractor performance to ensure high-quality neighbourhoods. • Building strong relationships with residents, colleagues and partner agencies. • Supporting resident engagement and community development initiatives. We're looking for someone with: • Experience in social housing, tenancy or neighbourhood management. • Strong knowledge of tenancy management and estate services. • Excellent communication and customer service skills. • The ability to manage a varied caseload and prioritise competing demands. • A proactive, organised and solutions-focused approach. • Full UK driving licence and access to a suitable vehicle (essential). Enhanced DBS check required. Interested? To apply or find out more, contact Carol Jones: Or send your CV today for immediate consideration.