Nursing Team Lead

Team Leadership and Day-to-Day OversightSupport the coordination and smooth running of daily nursing team operationsAct as a visible and accessible point of contact for all nursing staffPromote a positive, open, and supportive team cultureLead by example, demonstrating professionalism and consistencyEnsure clear communication within the team and across the wider practice Workforce and Capacity ManagementMonitor capacity and escalate risks early where service delivery may be impactedContribute to recruitment, induction, and retention of nursing staffSupport onboarding of new starters to ensure safe integration into the team Performance, Development and WellbeinSupport staff appraisals and personal development planninIdentify training needs and facilitate access to learning opportunitiesProvide informal coaching and day-to-day support to team membersPromote staff wellbeing and ensure concerns are recognised and addressed earlySupport return-to-work processes and absence management Service Delivery and QualitySupport delivery of safe, effective, and high-quality nursing servicesMonitor key activity areas (e.g. LTCs, treatment room, screening, QOF delivery)Identify gaps or variation in processes and support improvementsEnsure consistency in clinical and administrative processes across the teamEscalate risks relating to patient safety, quality, or capacity appropriately Safeguarding LeadAct as a Safeguarding Lead for the practice, ensuring robust systems for identifying, responding to, and escalating safeguarding concerns involving children, young people, and adultsProvide advice, guidance, and support to all practice staff on safeguarding matters, including complex or highrisk casesMaintain uptodate knowledge of safeguarding legislation, local pathways, multiagency procedures, and best practiceEnsure safeguarding training compliance across the practice workforce and support staff in achieving required competency levelsWork collaboratively with the GP Safeguarding Lead(s), Executive Manager, OperationsManager, and external safeguarding partners (e.g., social care, MARAC, health visitors)Ensure safeguarding incidents, disclosures, and concerns are documented, escalated, and reviewed in line with statutory requirements and practice policyPromote a culture of vigilance, safety, and professional curiosity across the practiceContribute to safeguarding audits, learning reviews, and quality improvement activity Governance and CommunicationWork with the Executive Manager Operations Manager and GP Clinical Leads to ensure services are well-led and compliant with CQC standards Safeguarding LeadSupport implementation of policies, protocols, and clinical processesEnsure learning from incidents, complaints, or feedback is shared within the teamLiaise with other Team Leads to ensure alignment and reduce duplicationContribute to practice-wide meetings, including Protected Learning Time (PLT) Engagement and CollaborationBuild strong working relationships across the multidisciplinary teamLiaise with external agencies and stakeholders where requiredSupport engagement with the Patient Participation Group (PPG) where appropriateContribute to wider practice priorities and service development Working Relationships and Decision-MakingThe Nurse Team Lead will operate within a clear delegated framework to support safe and effective service delivery.They will be responsible for the daytoday operational leadership of the Nursing Team, including rota coordination, workload prioritisation, and immediate issue resolution.The post holder will work collaboratively with the Operations Manager, who retains responsibility for wider operational delivery across the practice. The role is responsible for nursing service coordination only, not wider nonclinical operational management.Clinical oversight and decisionmaking remain with the GP Clinical Leads. The role supports implementation and consistency, rather than setting clinical policy. The post holder will escalate risks and concerns appropriately, including:Clinical risks to the GP Clinical LeadOperational risks impacting wider services to the Executive Manager or Operations ManagerWorkforce or capacity concerns to the Executive Manager Job description Job responsibilities Team Leadership and Day-to-Day OversightSupport the coordination and smooth running of daily nursing team operationsAct as a visible and accessible point of contact for all nursing staffPromote a positive, open, and supportive team cultureLead by example, demonstrating professionalism and consistencyEnsure clear communication within the team and across the wider practice Workforce and Capacity ManagementMonitor capacity and escalate risks early where service delivery may be impactedContribute to recruitment, induction, and retention of nursing staffSupport onboarding of new starters to ensure safe integration into the team Performance, Development and WellbeinSupport staff appraisals and personal development planninIdentify training needs and facilitate access to learning opportunitiesProvide informal coaching and day-to-day support to team membersPromote staff wellbeing and ensure concerns are recognised and addressed earlySupport return-to-work processes and absence management Service Delivery and QualitySupport delivery of safe, effective, and high-quality nursing servicesMonitor key activity areas (e.g. LTCs, treatment room, screening, QOF delivery)Identify gaps or variation in processes and support improvementsEnsure consistency in clinical and administrative processes across the teamEscalate risks relating to patient safety, quality, or capacity appropriately Safeguarding LeadAct as a Safeguarding Lead for the practice, ensuring robust systems for identifying, responding to, and escalating safeguarding concerns involving children, young people, and adultsProvide advice, guidance, and support to all practice staff on safeguarding matters, including complex or highrisk casesMaintain uptodate knowledge of safeguarding legislation, local pathways, multiagency procedures, and best practiceEnsure safeguarding training compliance across the practice workforce and support staff in achieving required competency levelsWork collaboratively with the GP Safeguarding Lead(s), Executive Manager, OperationsManager, and external safeguarding partners (e.g., social care, MARAC, health visitors)Ensure safeguarding incidents, disclosures, and concerns are documented, escalated, and reviewed in line with statutory requirements and practice policyPromote a culture of vigilance, safety, and professional curiosity across the practiceContribute to safeguarding audits, learning reviews, and quality improvement activity Governance and CommunicationWork with the Executive Manager Operations Manager and GP Clinical Leads to ensure services are well-led and compliant with CQC standards Safeguarding LeadSupport implementation of policies, protocols, and clinical processesEnsure learning from incidents, complaints, or feedback is shared within the teamLiaise with other Team Leads to ensure alignment and reduce duplicationContribute to practice-wide meetings, including Protected Learning Time (PLT) Engagement and CollaborationBuild strong working relationships across the multidisciplinary teamLiaise with external agencies and stakeholders where requiredSupport engagement with the Patient Participation Group (PPG) where appropriateContribute to wider practice priorities and service development Working Relationships and Decision-MakingThe Nurse Team Lead will operate within a clear delegated framework to support safe and effective service delivery.They will be responsible for the daytoday operational leadership of the Nursing Team, including rota coordination, workload prioritisation, and immediate issue resolution.The post holder will work collaboratively with the Operations Manager, who retains responsibility for wider operational delivery across the practice. The role is responsible for nursing service coordination only, not wider nonclinical operational management.Clinical oversight and decisionmaking remain with the GP Clinical Leads. The role supports implementation and consistency, rather than setting clinical policy. The post holder will escalate risks and concerns appropriately, including:Clinical risks to the GP Clinical LeadOperational risks impacting wider services to the Executive Manager or Operations ManagerWorkforce or capacity concerns to the Executive Manager