Order to Cash (O2C) Process Lead

A global real estate firm is seeking an experienced Order-to-Cash (O2C) Process Lead. This is a fantastic opportunity to lead a team and drive the optimisation of end-to-end O2C processes within a complex, fast-paced environment. Working cross-functionally with finance and operational teams, you will play a critical role in strengthening controls and enhancing cash flow across a diverse portfolio. Based in central London, this role offers full ownership of the revenue cycle. You will partner closely with senior stakeholders, influencing decision-making and driving strategic improvements that deliver tangible business impact. What you'll be doing: • Own and improve end-to-end O2C (billing, collections, cash application, disputes) • Drive cash performance, reduce DSO, and improve forecasting accuracy • Lead, develop, and manage a high-performing team • Partner with senior stakeholders to ensure billing accuracy and resolve issues • Implement process improvements, automation, and performance reporting • Maintain strong controls, compliance, and audit readiness • Support internal and external audits on an ad hoc basis# What we are looking for: • Qualified Accountant (ACA/ACCA/CIMA) or CICM Qualification • Significant management experience in similar roles • Strong knowledge of billing, collections, and cash application • Proven track record in process improvement and reducing aged debt • Experience in complex or multi-entity environments (real estate desirable) • Strong stakeholder management and leadership skills • Proficient in Excel and other ERP systems (i.e. SAP) Please note our advertisements use PQE/salary levels purely as a guide. However, we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. Please note that your personal information will be treated in accordance with our .