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People Services Business Partner

North Cumbria Integrated Care NHS Foundation Trust·Carlisle (ENG)Lead
£49 387 – £56 515 / year
Vox Summary
  • Role Focus: Driving a compassionate approach to staff support, managing employee relations, developing policies, leading a team of advisors, and ensuring service effectiveness.
  • Key Requirements: Experience in leading teams, providing complex HR advice, building relationships within complex organizations, analyzing data, and excellent report writing skills.
  • Conditions & Benefits: Includes sponsorship considerations, DBS checks, flexible working, NHS discounts, development opportunities, holiday entitlement, pension scheme, and support services.
  • Location & Organization: Based in Carlisle, UK, within North Cumbria Integrated Care NHS Foundation Trust, committed to inclusive and sustainable healthcare delivery.
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Job description

This is an exciting and challenging position, critical in driving a compassionate approach and organisational culture in the way we care for staff who experience difficulties at work, whether in respect of their conduct, performance, interpersonal relationships (including bullying and harassment) sickness absence or other concerns. A core element of the role will be to ensure that our policies and practices are compliant and in line with best practice. Play a key role in developing a compassionate organisational culture in regard to our approach to the management of employee relations issues. At the heart of this is embedding our values to how we approach difficult people issues. This includes a people focused approach and regard to restorative outcomes, supporting Collaboratives through a business partnering model, listening to understand the needs of the Trust & providing timely interventions through policy and OD support. Lead a team of advisors & support on complex cases, maintaining relationships and consistency of approach as well as tracking and monitoring delivery of KPIs, activity and service level agreements, providing assurance to the Trust of the effectiveness and value of the service. You will develop the knowledge and skills of the team to be not only technically expert but capable in coaching managers and staff in how they approach and respond to difficult people issues, so will have experience in leading and managing teams. You will have the ability to provide highly complex human resources advice and be the HR lead of a generalist team of advisors providing support to senior managers within the Collaboratives. You will have the ability to analyse complex data, in order to identify and monitor trends and develop and implement an approach to ensure continuous learning and quality improvement You will have experience of successfully building effective relationships and networks, including within the HR profession and with trade unions/staff side organisations, in a complex organisation. You will have excellent report writing skills and the ability to make clear recommendations, including risk assessments, on best practice and compliance of statutory laws and guidance and Trust policy. Strong interpersonal and communication skills with the ability to influence and negotiate at all levels within the organisation, giving complex advice and guidance to all levels of management and staff. You will be a great team player able to work flexibly and contribute to the combined aims of People Services. At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county. Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time': Being a clinically led organisation Quality and safety at the heart of our Trust A positive patient experience every time A great place to work Managing our money well As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work. Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability. Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems • Subject to eligibility Important Information Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Transparency panel

Original source
indeed
Posted
Jul 22, 2026 · true date
Last verified
2 hours ago
Quality score
65/100
Salary stated30
Company identified0
applyUrl0
postedAt15
Complete description20

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