Private Healthcare Full-Time Receptionist

Front of House / Receptionist – Private Healthcare Clinic Location: Clapham Salary: from £26,000 per year (DOE) Contract: Permanent, Full Time / weekend hours required Start date: August 2026 About Us MyHealthcare Clinic is an award-winning, fast-growing healthcare group providing private GP, dental, and specialist services – all under one roof. We are passionate about delivering exceptional clinical care alongside a 5-star customer experience. The Role We are seeking well-presented, enthusiastic, and customer-focused Front of House team members to join our friendly clinics. This is an excellent opportunity to build your career in a dynamic and supportive healthcare company. As the first point of contact for patients, you will ensure every visitor receives a warm welcome and outstanding service, while also promoting our treatments, products, and membership plans. Key Responsibilities • Provide a professional and friendly welcome to all patients and visitors • Act as the first point of contact for enquiries (in person, phone, email) • Promote and explain treatments, memberships, and products • Support patients with dental treatment coordination and service information • Maintain accurate records and complete administrative tasks (data entry, filing, scanning, mail) • Keep the reception area clean, organised, and presentable • Contribute positively to the wider clinic team and patient journey About You • Previous customer service experience (healthcare not required – retail, hospitality or other industries welcome) • Confident, approachable, and well-presented • Excellent communication skills in English (additional languages are a bonus) • Strong organisational and time-management skills with attention to detail • Comfortable using IT systems and MS Office (Word & Excel) – training provided on in-house systems • Flexible, proactive, and eager to learn in a growing business • A true team player with a positive “can-do” attitude Desirable (but not essential) • Experience in a supervisory or managerial role (e.g., Reception Manager, Clinic Manager) – opportunities available for senior applicants What We Offer • Competitive salary: from £25,000 per year • Bonus scheme & performance incentives • Employee discounts on services • Ongoing training and career development opportunities • A supportive, friendly working environment Schedule • Weekend shifts available (with potential weekday hours) • Typical shift: 8-10 hours • Overtime opportunities How to Apply: If you are passionate about customer service and excited to be part of a forward-thinking healthcare business, we’d love to hear from you. Please submit your CV and a short cover letter outlining your relevant experience. Work Location: In person (Clapham Junction) Expected Start Date: August 2026 Job Type: Full-time Benefits: • Employee discount Education: • GCSE or equivalent (preferred) Experience: • Medical Receptionist: 1 year (required) Work Location: In person Pay: Up to £26,000.00 per year Work Location: In person