Registered Manager

Registered Manager - Children's & Adults Services Full-Time | Leadership Opportunity | Make a Real Difference Are you an experienced care leader with a passion for delivering exceptional support to both children and adults? Do you thrive in a role where every decision truly puts the Service User first? If so, we'd love to hear from you. We are seeking a dynamic, compassionate, and knowledgeable Registered Manager to lead the day-to-day operations of our high-quality care and support services. This pivotal role ensures the delivery of safe, effective, and person-centred care while upholding the highest standards set by the Care Quality Commission (CQC), local authorities, and safeguarding bodies. As our Registered Manager, you will provide inspirational leadership, drive continuous improvement, and build a strong, positive culture where staff feel supported, valued, and empowered to deliver outstanding care. What You'll Be Doing Leading With Purpose • Provide visible, motivating leadership to both care and office teams. • Create a positive, inclusive, and supportive work environment. • Lead recruitment, onboarding, and supervision processes to develop a high-performing team. Ensuring Quality & Compliance • Ensure full compliance with CQC standards and Health & Social Care regulations. • Confidently lead CQC inspections and respond to recommendations. Championing Person-Centred Care • Oversee the creation and delivery of personalised care plans tailored to individual needs and preferences. • Promote dignity, choice, safety, and independence across all services. Driving Service Excellence • Monitor care quality through audits, feedback, and reviews. • Implement improvement plans to achieve and maintain 'Good' or 'Outstanding' outcomes. Developing Your Team • Ensure staff complete mandatory and specialist training. • Promote continual learning, professional growth, and reflective practice. Managing Risk Effectively • Lead robust risk assessment processes. • Ensure safe, high-quality service delivery for both Service Users and staff. Building Strong Relationships • Maintain excellent communication with Service Users, families, commissioners, and partner professionals. • Act as the main contact for compliments, concerns, and complaints. Supporting Organisational Growth • Identify opportunities for expansion, partnership, and service development. • Contribute to tendering and business development activities. What We're Looking For Qualifications • Level 5 Diploma in Leadership for Health & Social Care (or equivalent). Experience • 2-3 years' management experience in domiciliary or social care. • Strong background supporting both children and adults. • Demonstrated success with CQC inspections ('Good' or 'Outstanding'). • Experience in staff supervision, care planning, and regulatory compliance. • Business development or commissioning experience is an advantage. Skills & Knowledge • Strong leadership and decision-making abilities. • Excellent communication and interpersonal skills. • Highly organised with the ability to manage multiple priorities. • Strong understanding of care legislation and CQC frameworks. • Compassionate, supportive, and committed to delivering exceptional care. Requirements • Enhanced DBS check. • Flexibility to occasionally work evenings/weekends. • Willingness to travel for supervision visits. • Full UK driving licence and access to a vehicle (desired). Who You Are You embody the values we stand for: • Compassionate and empathetic • Professional and ethical • Resilient and emotionally intelligent • Proactive and solution-focused • A confident leader and mentor • Organised, detail-oriented, and adaptable • Inclusive and culturally aware Ready to Lead With Purpose? If you're passionate about delivering life-changing care and ready to bring innovative leadership to a growing service, we would love to welcome you. Apply today and help shape a service that puts people at the heart of everything we do. IND-INT