Repairs Manager

This is a senior leadership role responsible for overseeing the delivery and performance of a responsive housing repairs service, including managing teams, contractors, budgets and service improvement programmes. The successful candidate will drive operational excellence, ensure compliance and health & safety standards are met, and play a key role in improving repair outcomes and customer satisfaction across a large housing portfolio. Client Details A large local authority, responsible for delivering a wide-range of public services including housing, repairs and maintenance, education, environmental services, planning and regeneration. Description • Lead the operational delivery of the responsive repairs service, ensuring compliance with statutory obligations, organisational policies and service standards. • Manage a team of supervisors, trade operatives and support staff delivering repairs and maintenance services. • Oversee budget management, resource allocation and procurement to ensure value for money and efficient service delivery. • Monitor and improve performance against key indicators, including first-time fix rates, customer satisfaction and repair turnaround times. • Ensure robust health and safety practices are embedded across all operations, including contractor and subcontractor management. • Lead service transformation initiatives, including digitalisation, sustainability and customer engagement improvements. • Conduct audits, inspections and quality assurance checks to maintain high standards of workmanship and compliance. • Collaborate with Housing Management, Asset Management and other stakeholders to ensure effective service delivery. • Represent the service at senior management meetings, resident forums and operational working groups. • Lead emergency response coordination for major incidents affecting housing stock, including floods, fires and structural failures. Profile A successful Repairs Manager should have: • Strong experience in managing property repairs and maintenance within the public sector, with previous trade, technical experience. • Proven ability to manage budgets and deliver cost-effective solutions. • Knowledge of health and safety regulations related to property management. • Excellent leadership and team management skills. • Strong communication and stakeholder engagement abilities. Job Offer • Competitive salary ranging from £63,816 to £66,084 per annum. • Pension contribution of 30%. • Hybrid working model. • Permanent position. • Scope for progression and growth. If you're ready to take the next step in your career as a Repairs Manager, apply now to join a respected organisation in the public sector.