Reservations Spanish Speaker

Antella Recruitment is delighted to be recruiting on behalf of a leading travel organisation for a Group Reservations Executive. This is an exciting opportunity for an organised and customer-focused individual to join a busy reservations team, managing group accommodation bookings and delivering exceptional service from enquiry through to confirmation. If you enjoy working in a fast-paced environment, building strong client relationships and coordinating multiple bookings, this could be the ideal role for you. The Role • Manage group reservation enquiries from initial enquiry through to confirmation. • Prepare accurate quotations and proposals for group bookings. • Coordinate accommodation requirements, rooming lists, amendments and special requests. • Liaise with hotels and suppliers to secure availability and negotiate the best possible rates. • Confirm bookings and ensure all reservation details are accurate and up to date. • Build and maintain strong relationships with clients, suppliers and internal teams. • Deliver outstanding customer service while managing multiple bookings and deadlines. • Ensure all administration and reservation records are maintained accurately. About You • Previous experience within Group Reservations, Hotel Reservations, Hotel Reception, Inbound Travel or the Travel Industry. • Excellent communication and customer service skills. • Fluent Spanish and English essential • Strong organisational skills with exceptional attention to detail. • Ability to manage multiple priorities in a busy environment. • Confident using reservation systems and Microsoft Office. • A proactive team player with a positive and professional attitude. If you are looking to develop your career within a dynamic travel business and have a passion for delivering exceptional customer service, we'd love to hear from you.