Security Awareness & Cyber Training Analyst / KnowBe4

An exciting opportunity for an experienced Cyber Security Awareness & Security Operations Analyst to lead and enhance a large-scale security awareness programme supporting over 6,000 users. This role combines ownership of security awareness initiatives and KnowBe4 administration with hands-on cyber security operations, including incident investigation, threat analysis, vulnerability management, and Microsoft Defender-based security monitoring. Client Details This company operates within the property industry. Description • Administer and manage the KnowBe4 platform on a day-to-day basis • Manage user onboarding, group administration, and campaign scheduling • Deliver enterprise-wide phishing simulation programmes • Create targeted security awareness campaigns for different user groups • Monitor training completion, engagement metrics, and programme effectiveness • Produce compliance reports and management information • Develop engaging cyber awareness content across multiple communication channels • Deliver security awareness training to technical and non-technical audiences • Support security incident investigations and response activities • Collaborate with internal and external SOC teams • Investigate security alerts and indicators of compromise (IOCs) • Conduct threat intelligence research and reporting • Support vulnerability management and remediation efforts • Assist with access management and operational security processes • Contribute to cyber security dashboards, reporting, and metrics • Utilise Microsoft Defender technologies to support threat detection and response Profile A successful IT Security Analyst should have: • Proven hands-on administration experience with KnowBe4 • Experience delivering enterprise-scale security awareness programmes • Strong background running phishing simulation campaigns • Experience managing users, groups, and training assignments in KnowBe4 • Ability to create compliance reports and engagement metrics • Excellent stakeholder engagement and communication skills • Experience developing cyber security awareness content and training materials • Understanding of cyber security operations and incident response • Experience working with Microsoft Defender technologies • Knowledge of Cyber Essentials and recognised security frameworks • Exposure to threat intelligence, IOCs, and TTPs • Experience supporting organisations with 5,000+ users is advantageous • Experience working alongside SOC teams or managed security service providers • Familiarity with Microsoft Defender XDR, Defender for Endpoint, Defender for Office 365, Defender for Identity, and Defender for Cloud Apps Job Offer • Daily rate of £500 inside IR35. • Offering position offering a focused and impactful role. If you're interested in this role, apply now.