Senior Administrator

A full-time Administrator is required to join our friendly team supporting an established independent building organisation, The business is based within the Cambridge Innovation Park in Waterbeach, with easy access and free onsite parking. The office is located within a modern, airy building complex, with central open seating areas for lunch/meetings. Additional site facilities include coffee and vending machines, a café, gym and beauty salon. The role involves working in cooperation with other team members to provide administrative cover from Monday to Friday between 8.30am to 5pm. Great Salary with 28 days holiday (inclusive of Bank Holidays). Responsibilities include: • liaising with letting agents and homeowners to schedule engineer appointments for requested plumbing and heating maintenance needs • responding to existing and new client email and telephone enquiries • providing feedback to clients for follow up needs, as detailed in the engineer reports • maintaining the software database to enter and update client information and to progress all jobs to finalisation ready for invoicing The ideal candidate will have customer service and administrative experience but primarily will be an excellent organiser, with attention to detail and a willingness to learn. They should enjoy being part of a team, in cooperation with office colleagues and in telephone communication with engineers and regular clients to maintain good working relationships. Key Skills required: • Excellent customer service and communication skills, verbal and written • Strong organisational skills and the ability to prioritise workload • A positive and friendly attitude • Ability to work as part of a team and independently • Ability to take initiative and problem solve with others when necessary • IT literate with knowledge of Outlook