Senior Mechanic

Senior Mechanic Location: Westminster Wheels Shop, London Salary: £29,000 to £32,000, depending on experience Vacancy Type: Fixed Term, Full Time, 37.5 hours per week Closing Date: 4 August 2026 Are you passionate about repairing & upcycling bikes and training new people to join the bike repair workforce. If so we would like to hear from you. Westminster Wheels is a community bike shop operated by Groundwork London with support from Westminster City Council and Cycle Confident. We offer excellent service to central London’s cycling community by selling high quality pre-loved bikes and servicing bikes. We encourage more Westminster residents to choose cycling by donating bikes, supporting organisations who lead rides & deliver confidence training, and helping people maintain their own bikes. We nurture new talent for London’s cycle retail sector by offering training and waged work experience. Groundwork London is a leading social and environmental regeneration organisation working with people living in London’s most vulnerable places. We work to empower, enable and enhance communities. Westminster Wheels is a community bike shop operated by Groundwork London with partnership support from Westminster City Council and Cycle Confident. Its aims are to: • Offer excellent service to central London’s cycling community – growing our sales income & diversifying our services, to create a sustainable business. • Encourage more Westminster residents to choose cycling - providing quality refurbished bikes at low cost and donating free bikes to those on low incomes. • Nurture new talent for London’s cycle retail sector. This post will focus on supporting WW’s Project Manager to achieve these aims. Key requirements, please contact us if you have: • An industry recognized qualification in bicycle maintenance at Level 2 • Practical experience of working in a busy bike shop • Good interpersonal skills to meet the needs of customers and trainees alike • Excellent attention to detail, and the ability to understand and follow bicycle maintenance tasks to agreed standards • The ability to succeed in a target driven team to achieve contract outputs • The ability to manage your own outputs whilst contributing to the success of the wider team and project aims Key Responsibilities & TasksBike Servicing, refurbishment and WW operations • To support WW senior staff to select bikes for refurbishment and maximise the use of refurbished parts. • To check and repair received bikes for resale and donation, ensuring they fully meet WW’s safety requirements. • To diagnose, repair and quality check bike maintenance requests to the quality standards and deadlines set by your line manager. • Make day-to-day practical decisions on how refurbish and repair bicycles, support customers and share shop cleaning duties. • To ensure all works and repairs are fully documented, in line with WW’s procedures. • To fully participate in the clean, safe and efficient running of the workshop and retail shop. • To liaise with customers, • On accepting their servicing, ensuring WW fully understands their requirements and they fully understand our offer. • During, ensure they are kept fully aware of the works WW are proposing, their cost and timescale. • On collection, ensure they fully understand the works that have been undertaken, and any further considerations. • To take payments and ensure all transactions are correctly recorded • To ensure stock control systems are followed and participate in regular stocktaking. • To take responsibility for fulfilling fleet management contracts. • To deliver off site bike repair services, including: • Dr Bike services • Planned and reactive fleet maintenance services. • To manage on-line sales and assist in loading up items and maintaining our on-line product presence. • On request, to open and close the store, ensuring security alarm and all doors secured. • Help clean the workshop, showroom, toilets, and kitchen as part of the cleaning rota. To Apply If you feel you are a suitable candidate and would like to work for Groundwork London, please do not hesitate to apply.