Job description
Senior Process AnalystOutside IR35 | 3-Month Contract
West Sussex | Hybrid (Minimum 2 days onsite)
My client, a leading UK utility company is looking for an experienced Senior Process Analyst to join a major business transformation programme. This role will be responsible for leading process discovery, optimisation, governance, and automation readiness activities across multiple business functions.
Key Responsibilities
• Lead end-to-end process discovery, mapping, and optimisation initiatives.
• Facilitate workshops and engage stakeholders across business and technology teams.
• Produce and quality-assure BPMN 2.0 process maps, SIPOCs, RACIs, and related process artefacts.
• Identify opportunities for process improvement, digitisation, and automation.
• Drive process standardisation and continuous improvement initiatives.
• Lead, coach, and mentor a team of Process Analysts, providing oversight, task allocation, and quality assurance.
• Act as an escalation point for complex process and stakeholder issues.
Essential Experience
• Previous experience leading or mentoring a team of analysts or process professionals.
• Strong Process Analysis, Business Analysis, or Continuous Improvement background.
• Proven experience with BPMN 2.0 process mapping and process optimisation.
• Experience leading complex cross-functional process improvement programmes.
• Strong hands on ARIS experience is essential.
• Excellent stakeholder management and workshop facilitation skills.
• Experience identifying automation and digital transformation opportunities.
Desirable
• Lean Six Sigma Green Belt or Black Belt.
• Utilities, infrastructure, engineering, or other regulated industry experience.
• Exposure to Power Platform, RPA, AI, or process automation technologies.
• Experience with Signavio, Visio, Miro, or similar process modelling tools.
If the role aligns with your experience please apply with your updated CV