ServiceNow Specialist - ITSM - SC Cleared

ServiceNow Specialist (ITSM) London or Manchester (Hybrid) 12-Month Contract Inside IR35 Active SC Clearance Required My client, a global technology organisation delivering a large-scale digital transformation programme. They are looking for a hands on ServiceNow Specialist with strong ITSM experience to design, configure, and implement enterprise-level solutions. Key Responsibilities • Design and deliver ServiceNow ITSM solutions • Configure platform components (Business Rules, Client Scripts, Flow Designer) • Gather and translate business requirements into technical solutions • Manage core ITSM modules (Incident, Problem, Change, Request) • Work with CMDB and CSDM frameworks • Build and support integrations (REST/SOAP APIs, IntegrationHub) • Lead stakeholder workshops and solution design sessions Essential Skills • Active SC Clearance (must already hold) • Proven experience with ServiceNow ITSM implementations • Strong configuration and development experience within ServiceNow • Knowledge of CMDB and ServiceNow data model • Experience with integrations (APIs, data mapping) • Ability to translate business requirements into technical solutions Desirable • ServiceNow certifications (CSA, CIS, CAD) • Exposure to ITOM, CSM or AI modules • Experience with eBonding / Service Exchange If the role aligns with your experience please apply with your updated CV