Store Manager

The Role (AKA: The Person Who Makes Everything Run Smoothly)As our Retail Store Manager, you’ll be the heartbeat of the shop — leading the team, shaping the customer experience, and keeping the store running like a well-oiled machine. You’ll be hands-on, people-focused, commercially switched-on, and not afraid to roll up your sleeves. What You’ll Be Doing • Leading, motivating, and developing a small, friendly team • Keeping stock levels sharp and supplier relationships strong • Making sure the store looks great, feels welcoming, and runs safely • Driving sales through smart merchandising and local promotions • Handling customer queries, bespoke orders, and the occasional curveball • Owning health & safety and compliance • Reporting on KPIs and helping shape future store strategy What You Bring • Proven retail management experience (DIY/hardware/trade = big bonus) • Confident leadership and people-management skills • Commercial awareness and a practical, problem-solving mindset • Strong communication and customer service instincts • Comfortable with EPOS systems and basic financial reporting • A genuine interest in DIY, home improvement, or tools (we love that stuff) Perks & Benefits • Competitive salary + bonus scheme • Staff discount on everything (dangerous if you love tools) • Training and development opportunities • A supportive, community-focused team who actually enjoy working together Ready to Build Something Great?If you’re a natural leader who loves retail, thrives in a hands-on environment, and gets a buzz from helping customers solve problems, we’d love to hear from you.