Facilities Assistant

Facilities Assistant Location Office-based with regular travel to company properties in Hungerford. About the Role We are looking for a proactive and organised Facilities Assistant to support the management and maintenance of our client’s commercial property portfolio. This is a varied, hands-on role where no two days are the same. You’ll work closely with the Business & Facilities Manager to ensure buildings are safe, compliant, well-maintained and provide an excellent environment for tenants and visitors. The successful candidate will enjoy problem-solving, building relationships with tenants and contractors, and taking ownership of a wide range of facilities and property management tasks. Flexibility is essential, as occasional attendance outside normal working hours may be required for emergencies. Key Responsibilities • Act as the first point of contact for tenants, contractors and service providers. • Respond to maintenance requests and coordinate repairs and planned maintenance. • Carry out regular inspections across the property portfolio, identifying maintenance issues and opportunities for improvement. • Assist in the management of building access, keys, security systems and alarm activations. • Conduct monthly utility meter readings and prepare reports. • Maintain accurate digital and paper records, including maintenance logs, inspection reports and photographic evidence. • Perform basic maintenance, cleaning and general upkeep where appropriate. • Coordinate contractors and monitor the quality of work carried out. • Support compliance with health and safety legislation by carrying out routine checks, fire testing and other statutory inspections. • Respond to facilities-related emergencies and act as a key holder for company properties. • Assist with the day-to-day management of serviced apartments, including guest check-ins/check-outs, coordinating cleaning, inventory checks, ordering supplies and managing laundry. • Support additional facilities projects and business requirements as directed by the Business & Facilities Executive Manager or Directors. Skills & Experience Essential • Previous experience in facilities, property management, maintenance or a similar operational role. • Strong organisational and time management skills. • Excellent communication and interpersonal skills. • Good IT skills, including Microsoft Office (particularly Excel). • Ability to manage multiple priorities and work independently. • Excellent attention to detail. • A practical, proactive approach to problem-solving. • Full UK driving licence. Desirable • Understanding of building systems such as electrical, plumbing etc. • Experience liaising with contractors and suppliers. • Experience within commercial property or serviced accommodation. What We’re Looking For We’re looking for someone who takes pride in maintaining high standards, enjoys working with people and isn’t afraid to roll up their sleeves when needed. You’ll be dependable, adaptable and committed to delivering excellent service to both colleagues and tenants. Working Hours This is a full-time, office-based role with regular visits to company sites. Flexibility to respond to occasional out-of-hours emergencies is required.