Performance Operation Manager

• Operationally responsible for delivering key performance indicators for the Robotic Process Automation (RPA) team. • Ensure alignment with divisional and organisational goals, including national targets such as 18-weeks Referral to Treatment and cancer performance. • Monitor and act upon performance reports, KPIs, and other metrics like direct mail rejections, e-referral activity, slot utilisation, and waiting list management. Please see the attached job description for full information Job description Job responsibilities • Operationally responsible for delivering key performance indicators for the Robotic Process Automation (RPA) team. • Ensure alignment with divisional and organisational goals, including national targets such as 18-weeks Referral to Treatment and cancer performance. • Monitor and act upon performance reports, KPIs, and other metrics like direct mail rejections, e-referral activity, slot utilisation, and waiting list management. Please see the attached job description for full information