Property Manager

PROPERTY MANAGER An excellent opportunity has arisen for an experienced and customer-focused Property Manager to join a well-established and highly respected independent estate agency. As Property Manager, you will be responsible for managing a portfolio of residential properties, acting as the main point of contact for landlords and tenants while ensuring properties are maintained to the highest standards. This is a varied role requiring excellent communication, organisation, and problem-solving skills, with the ability to build strong relationships and deliver exceptional customer service. Key Responsibilities • Manage a portfolio of residential rental properties from move-in through to tenancy end. • Act as the primary point of contact for landlords and tenants, providing professional advice and support. • Coordinate maintenance issues, obtaining quotations and instructing contractors where appropriate. • Ensure repairs are completed efficiently whilst maintaining excellent customer service. • Carry out property inspections and prepare detailed reports. • Monitor tenancy renewals and negotiate extensions where required. • Manage tenancy check-ins and check-outs, including deposit negotiations where necessary. • Ensure full compliance with current lettings legislation and property regulations. • Liaise with contractors, inventory clerks, utility companies and other third parties. • Handle maintenance emergencies and resolve issues promptly. • Keep landlords informed of property performance, maintenance requirements and tenancy updates. • Maintain accurate records using the company's property management software. • Work closely with the Lettings, Accounts and Administration teams to ensure a seamless customer experience. • Build long-term relationships that encourage landlord retention and repeat business. Skills & Experience Previous experience as a Property Manager or within Residential Lettings. • Strong knowledge of residential tenancy legislation and compliance requirements. • Excellent communication and relationship-building skills. • Highly organised with the ability to manage multiple priorities. • Strong negotiation and problem-solving abilities. • Ability to work effectively under pressure and manage a busy workload. • Professional and customer-focused approach. • Competent using Microsoft Office and property management software. Full UK driving licence and own vehicle If your application is successful, you will be contact shortly. The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry.