Job description
Residential Property Manager / Property Accounts Salary to £30,000
My client is a highly well established local property expert and chartered surveyors, with an exceptional local reputation for property services, within the beautiful Worcestershire countryside and villages. Now looking to add to their team, this exciting opportunity is available for the right person to join them and become a valuable new member of the office.
Responsibilities
• Manage the accounting side of Jupix (for most residential and land) and Re-Leased (for most estate work), receiving rents, paying contractors, paying commission and paying out to landlords.
• Handle data entry tasks related to rent payments, maintenance requests, and lease agreements
• Provide administrative support including filing, correspondence, and record keeping
• Respond to tenant enquiries via phone and email with professional etiquette
• Organise and carryout six monthly property inspections, maintenance schedules, and lease renewals
• Upsell additional services or rental options where appropriate to maximise revenue
• Maintain organised records of financial transactions and property documentation
• First point of contact for tenants with issues at their property, to include picking up reported issues through FixFlo.
• Manage vacant properties pending a letting.
• Manage the team of contractors, ensuring we have suitable cover from the necessary trades.
• Ensure all the properties remain within the regulations – To include EPC, electrical, gas etc.
• Rrual Estate Work (Re-Leased) - To include providing figures for the accountants and doing the quarterly VAT return for one client.
• Managing deposits held – money in and out.
• This role will be working with another lettings specialist so you will be in a team of two.
• You will share the out of hours point of contact for 50% of the year.
• There will be a requirement to cover 4 Saturdays office cover a year –
• Be the point of contact for landlords regarding regulation change.
• Arrange marketing of the lettings business.
Requirements
• Proven experience with Jupix or re-Leased, or a comparable property management software is highly desirable
• Previous office or administrative experience, ideally within property management or real estate sectors
• Strong data entry skills with high attention to detail and accuracy
• Excellent organisational skills with the ability to prioritise tasks effectively
• Professional phone etiquette and strong communication skills
• Ability to handle multiple responsibilities simultaneously in a fast-paced environment
• Experience in upselling services or rental options is a plus
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is preferred. This role offers a rewarding opportunity for individuals seeking to develop their career within property management, combining administrative expertise with client service excellence.
• Please note due to the rural location and lack of public transport you will need to be a car driver / owner for this role. Parking is available on site.
• Please contact Fiona Catanach in confidence for more information on this exciting new role. Interviews been held in July.