Receptionist / Business Administrator

Receptionist / Business Administrator St Albans | Full-Time | Permanent | £25,000–£30,000 DOE Are you someone who loves meeting people, thrives in a busy environment and enjoys variety in your day? We're recruiting on behalf of a highly respected professional services organisation for an enthusiastic Receptionist / Business Administrator to become the face of their St Albans office. This is far more than a traditional reception role. You'll be the first point of contact for clients while also supporting a range of business functions including administration, HR, events, learning & development and internal projects. If you're looking for a position where you can grow your skills and build a long-term career, this could be the perfect opportunity. The Role You'll play a key part in ensuring the office runs smoothly while delivering an exceptional experience for clients and visitors. Working alongside a friendly, collaborative team, you'll enjoy a varied workload where no two days are the same. Key Responsibilities Reception & Front of House • Welcome clients and visitors with a warm, professional approach • Answer and direct incoming calls • Coordinate meeting room bookings and ensure rooms are presentation-ready • Prepare refreshments for client meetings • Manage incoming and outgoing post, couriers and deliveries • Organise catering and office supplies • Maintain visitor logs and assist with office security procedures • Support the smooth day-to-day running of the office Business Administration • Diary management and meeting coordination • Prepare business correspondence and documentation • Support client onboarding and compliance administration • Scan, file and maintain confidential documents • Update internal databases and document management systems • Assist with HR administration and Learning & Development activities • Help organise company events, charity initiatives and employee engagement activities • Support business improvement projects and provide administration across multiple departments About You We're looking for someone who is: • Friendly, professional and approachable • Exceptionally organised with great attention to detail • Confident communicating with clients and colleagues • Able to prioritise multiple tasks in a fast-paced environment • Proactive and happy to take ownership of their work • A genuine team player who enjoys supporting others • Passionate about providing outstanding customer service Skills & Experience Essential • Previous experience in reception, administration or customer service • Excellent communication skills • Strong Microsoft Office skills (Word, Outlook and PowerPoint) • Professional telephone manner • Excellent organisational and time management skills • High level of accuracy and attention to detail Desirable • Experience within a professional services environment • Experience using document management systems What's in it for You? • Join a well-established and highly regarded organisation • Friendly, supportive and collaborative team • Excellent training and ongoing development • Opportunity to gain exposure across HR, administration, operations and business support • Varied role with genuine career progression opportunities • Be part of a business that values its people and invests in their future