Job description
Rentals Advisor
Salary: £29,741.40 + Uncapped Bonus
Location: Stockport (SK1)
Hours: Mon–Fri 08:00–18:00 | working every other weekend with a day off in lieu Sat 08:00 –12:30 | Sun 09:00–12:00
Assignment Length: 6-month fixed term (With a view to go permanent after 6 months)
The Role
We’re seeking a Rentals Advisor to deliver exceptional customer service while driving sales growth. You’ll help customers find the right rental solution, manage reservations and agreements, and promote add-on services to enrich the rental experience.
Key Responsibilities
• Welcome customers and recommend tailored rental options
• Conduct vehicle inspections and complete accurate documentation
• Process reservations, agreements, and payments
• Clearly explain terms, conditions, and insurance coverage
• Promote add-on services to improve customer experience
• Resolve customer queries and complaints professionally
• Coordinate with the team on fleet availability and maintenance
• Stay up to date on product knowledge and industry trends
What You’ll Bring
• Customer-focused mindset
• Strong communication and decision-making skills
• Team player able to support different departments
• Reliable and flexible (weekends & holidays)
• Full, clean UK driving licence
Salary & Benefits
• Competitive salary £29,741.40 + uncapped bonus
• Training & development
• Team events
• 28 days annual leave
• Health insurance after 2 years
• Death in service scheme
• Company pension
• Uniform provided
• Employee discounts